OUR COMMITMENT TO QUALITY IS OUR TRADEMARK

Terms

Terms are based on good standing J.B.T ratings.
China Pearl reserves the right to establish credit line based upon accounts prior credit history.
All other accounts are C.O.D or prepayment only.

Delivery

All orders are shipped via FedEx 2nd Day Insured unless otherwise specified.
We will not ship merchandise to past due accounts.

Return Policy

Returns must be pre-authorized. Contact China Pearl for a Return Authorization (RA) number.

All returns must have the following information in order for the return to be processed:

  • Account number, and billing (account) name.
  • Copy of invoice for which merchandise was purchased.
  • Reason for return, i.e.: factory defect, etc.
  • Return authorization number must be on the outside of box.
  • Returns 7 days from invoice date will be credited in full (must have CPI RA#)
  • Returns after 7 days from invoice date will be charged a 15% restocking fee (must have CPI RA#)
  • Failure to follow these procedures will render any claim of this nature null and void.
  • To obtain an RA#, please contact (818) 249-9888 extension 202

Failure to have authorization number on outside of box will result in package being refused and sent back to customer.


General

All prices are triple keystone and are subject to change without notice.
 All gold contents are either 14K or 18K gold. We reserve the right to correct any errors, or discontinue any item. 

CHINA PEARL TARIFFS

NORMAL DELIVERY 14 DAYS

SHIPPING & HANDLING

Value of Shipment

2nd Day

Overnight

Saturday

  $1-$1000 $20 $35 $50
  $1001-$1500 $25 $35 $50
  $1501-$2500 $30 $35 $50
  $2501 & UP No Charge $35 $50
         
    2nd Day
COD
Overnight
COD
 
  $1-$1000 $40 $55  
  $1001-$1500 $45 $55  
  $1501-$2500 $50 $55  
  $2501 & UP $20 $55  

All orders will be processed immediately. Normal delivery is within fourteen (14) days.
If a partial shipment is made the balance of the order will be shipped without any additional charges.
You will be informed of unusual delay in processing your order.
Regretfully no shipments can be made to Post Office Boxes.

To place an order or receive information on merchandise, 
please call 1-800-749-9596 Monday through Friday, 9 am to 6 pm Pacific Time